PayID FAQs

A mobile number, email address or ABN/ACN can only be registered once across all financial institutions in Australia. For example, it may be because it is already linked to another bank account at another financial institution. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.
For personal accounts however, if you have more than one mobile number, each could be used as a unique PayID. Creating a PayID is optional, and some financial institutions may already have a pre-registered PayID for new account holders. Log in to your online banking where your PayID top slot games is registered and look for the option to move or transfer your PayID to another account or financial institution. If you can’t find these details, contact your main financial institution who can help locate where your PayID is linked to. PayIDs can be created in your online banking for eligible accounts. PayID is available in the online banking of participating financial institutions. The personal details you use to create your PayID is protected by your financial institution’s privacy policy.
Register your mobile number as your PayID in Online Banking or the Westpac App. Transactions made using PayID have the same level of security that protects your existing bank account payments.2 All the payer needs to know is your mobile number rather than your BSB and account number. Please contact your financial institution if someone you don’t know has sent money to your account. I’d like to use PayID, but I don’t want to hand out my personal information to strangers.
You can register your ABN/ACN as a PayID to receive payments to your eligible CommBank business transaction accounts. Transfer money to friends and family using their PayID as quickly and easily as you transfer money between your CommBank accounts. There are many ways that social media companies might check your age. What other methods can social media companies use to check my age? What social media platforms will allow me to use ConnectID to prove my age? If you are a customer of one of these banks, you can already use ConnectID, there is no need to set up or download a new app or account.
For example, you can use your mobile number as a PayID with one account and your email address as a PayID with another account. However, you can create multiple PayIDs and link it to either the same account, a different account or with a different financial institution. Instead of using a BSB and account number, you can use a PayID, such as a mobile number, email address or ABN. A PayID is a unique identifier linked to a bank account that makes sending and receiving money easy.
It’s typically built into the ‘Pay Anyone’ section in your online banking. If you believe you have been scammed, please contact your financial institution. When using PayID, stop and check you’re paying the right person or business before you hit send. Contact your financial institution if you think you’ve been ‘scambled’. If you are asked to transfer funds to a PayID on an illegal gambling site, it is almost certainly a scambling website.
Documents are checked in person only. No date of birth is shared online. A trusted adult or official checks your physical ID in person. You control when to share it — never stored on our servers. To be eligible to use a PayID for a PayTo agreement, the account must be eligible to send and receive NPP payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening.
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